Rachael Holland is an Appraiser with Criterion Group. She previously performed the research functions.

Leona Robinson operates the report processing function of Criterion Group. She is in charge of formatting, running and producing reports after completion by the appraisal staff.

Jeffry Chastang manages research functions for Criterion Group. His responsibilities include performing on-line and field research and opening files for the appraisal staff. In addition, he provides day-to-day computer support for office employees.